Return details

We understand that shopping online can sometimes be challenging, as you can't physically see or feel the items before purchasing. If you are not entirely satisfied with your purchase, you can return it within 30 days from the date of delivery. To discuss and make arrangements for a refund, please call or text us at 919-265-8038 or e-mail us at sam@the-crystal-garden.com.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Once we receive and inspect the returned item(s), we will notify you via email and issue a refund within 3 business days.